Seeking a skilled Cloud Infrastructure Specialist passionate about building and optimizing cloud infrastructures. In this role, the specialist will be responsible for implementing, maintaining, and fine-tuning the cloud infrastructure to ensure optimal performance and availability of business applications, with a primary focus on data management. Additionally, they will have the opportunity to train and mentor fellow team members, contributing to their growth and development.

Job Responsibilities

Responsibilities:

  • Optimize Cloud Environment: Configure and maintain our network, compute, and storage resources in the cloud efficiently, ensuring cost-effectiveness.
  • Troubleshooting Expertise: Identify and resolve hardware, software, and performance issues in our cloud setup promptly and effectively.
  • Architect Resilient Solutions: Design robust and scalable cloud architectures that align with customer requirements and industry best practices, prioritizing availability, performance, and security.
  • Collaborative Teamwork: Partner with our Infrastructure team to effectively manage cloud resources and ensure seamless operations.
  • Performance Monitoring: Ensure all installations and configurations are functioning correctly, proactively identifying and resolving any issues that may arise.
  • Training and Support: Provide comprehensive training to end-users and offer after-hours support when necessary.
  • Documentation Management: Maintain thorough documentation of all processes and procedures to facilitate smooth operations and knowledge sharing.
  • Service Level Management: Manage and update service requests to meet contracted service levels, utilizing ITIL framework for Change, Incident, and Problem Management.
  • Additional Duties: Undertake any other responsibilities assigned by the management to support the smooth functioning of our cloud environment.

Departmental Responsibilities:

  • Adherence to Standards: Complete all assignments and training in line with departmental standards and procedures.
  • Effective Communication: Communicate effectively with team members and stakeholders, ensuring clarity and alignment on objectives.
  • Project Management: Manage multiple projects simultaneously, demonstrating strong organizational skills and attention to detail.
  • Leadership: Function effectively as a team lead, providing guidance and support to team members as needed.
  • Continuous Improvement: Proactively seek opportunities to enhance processes and procedures, contributing to the overall efficiency of the department.

Required Skills & Qualifications

Required Skills & Qualifications:

  • Bachelor's degree in a relevant field with substantial experience in information technology, or an equivalent combination of education and experience.
  • Excellent troubleshooting abilities, capable of working both independently and as a technical lead.
  • Strong oral and written communication skills, with the ability to convey technical concepts clearly and effectively.
  • Proficiency in translating business requirements into comprehensive technical designs.
  • Willingness to learn and adapt to new technologies and methodologies.
  • Valid Texas driver’s license and willingness to travel as required.

Technical Skills:

  • Proficiency in Azure Data Lake, Azure Data Factory, Databricks, Synapse, SQL, Pyspark, and Azure Power BI.
  • Experience with containerization platforms, cloud foundational components, and automation tools.
  • Familiarity with cloud optimization techniques, disaster recovery solutions, and security best practices.
  • Knowledge of DevSecOps tools and microservices architecture is a plus.

Desired Skills:

  • Experience with Ansible or Robotic Process Automation.
  • Knowledge of API design, Machine Learning, Azure Purview, Scala/R, and other related technologies.